The CPS Accidental Drone Warranty provides extended protection beyond standard manufacturer coverage.
CPS offers extended warranty coverage for a wide range of consumer electronics, including drones. This plan is designed to help cover flight issues and accidental damage that can occur during normal recreational use.
Coverage begins based on the date of purchase and provides up to two years of protection (it covers accidental drops and crashes, as well as mechanical, hardware, and electrical failures).
Drone Nerds partnered with CPS to offer a reliable protection option that complements manufacturer warranties and supports responsible drone ownership.
Key benefits include:
Soon after you purchase a CPS plan with DroneNerds, you will receive an email from CPS with your warranty details
From there you will register and login to the CPS Client Portal to see your warranty details and complete any registration needs.
Customers can file claims easily via the CPS Client Portal, just login to your portal to start the claim process and you will receive all the info you need as well as a pre-paid label to send to an authorized repair facility.
You can also file a claim by calling the CPS Support Team at 1-800-905-0443.
After purchase, just follow the steps in your email to login to the CPS Client Portal .
Protecting your expensive drone with low cost deductibles and full value coverage.
CPS has support via phone, email, and through your client portal. USA-based headquarters in NY.
The security of your account details and personal information is guaranteed.
What does the CPS Accidental Drone Warranty cover?
The CPS Accidental Drone Warranty covers full parts and labor for internal hardware failure, along with Accidental Damage Protection. This plan is intended for recreational and commercial drones. A deductible applies at the time of claim.
What doesn’t the CPS Accidental Drone Warranty cover?
This contract does not cover the first 30 days from date of purchase. This contract does not cover lost or stolen products, or any add-on accessories.
Does CPS accidental coverage protect against crashes?
Yes. The CPS Accidental Drone Warranty covers physical damage, impact damage, water damage, excessive damage, and crash-related incidents.
Does this plan cover commercially used drones?
Yes, this plan covers both recreational and commercial drones.
Are the camera and gimbal covered?
Yes. If the camera or gimbal is included in the box from the manufacturer, it is covered under the CPS warranty.
Are batteries covered?
No. Batteries are considered consumables and are not covered.
Will the CPS Accidental Drone Warranty cover propellers?
Replacing a drone’s propellers is considered maintenance and is not covered under warranty. Propellers are user-replaceable parts. Depending on the manufacturer, it is recommended to replace propellers if you notice a change in flight performance or experience noisy or unbalanced flight.
When does coverage begin?
The CPS Accidental Drone Warranty begins on the end user’s purchase date.
There is a 30-day claims hold to prevent DOAs or manufacturer defects. CPS coverage begins on day 31. Any claims that occur during the first 30 days are not covered.
If I lose my drone, can the warranty be transferred to a new one?
Unfortunately, no. If a unit is lost, the CPS warranty coverage is voided.
How is the deductible determined?
The deductible is based on the value of the drone covered under the contract.
For units under $250, the deductible can be as low as $30.
For units under $3,500, the deductible is $250.
Please contact us for full pricing and deductible information.
How do I file a claim?
Claims can be filed by phone, email, through your CPS Client Care account, or via chat on the CPS website.
You will need to submit:
How many claims can I file?
You may file unlimited claims during the warranty period. Coverage will end once total repair costs reach the original purchase price of the drone.
Who will repair my drone? Is there anywhere I can bring it locally for service?
After the deductible payment is made, you will be directed to ship your drone. The Drone Nerds program includes prepaid shipping to CPS’s depot repair facility. Once received, depending on the manufacturer, the drone will either be repaired by CPS’s in-house Drone Repair Center or sent directly to the manufacturer.
At this time, local repairs are not permitted, as CPS must be able to control the quality of the repair
Will my coverage continue after CPS repairs my drone?
Yes. Coverage will remain in place until the contract expires, unless the drone is replaced under warranty.
Does CPS coverage transfer to the replacement drone?
Unfortunately, no. Once the drone is replaced, the CPS contract is considered fulfilled. You may purchase a new Drone Warranty for the replacement unit.
