What is DJI Care Refresh?
DJI Care Refresh is an after-sales service plan launched by DJI, which provides you with efficient, flexible, and optional accidental damage protection solutions, allowing you to enjoy your DJI product with greater peace of mind wherever you go.
*Please note these plans are not automatically activated, you need to activate them with the provided DJI Care code when you purchase
DJI Care Refresh Series service includes the following two service plans, which you can choose according to your needs.
For details, please refer to the Terms of Service
service | product replacement
If damage or a flyaway scenario occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI*.
*Limited to certain aircraft products; for more details see below. Includes paying an additional replacement fee.
- 1 -Year PlanTwo replacements in one year: usable twice for damage, once for flyaway.
- 2 -Year Plan
Three replacements in two years: usable three times for damage, twice for flyaway.
Extended Warranty Period
Extend the official warranty period for coverage parts*. Free repair service is provided by DJI if the covered parts are malfunctioning due to a non-user error while under warranty.
*Can be different in each region; the service agreement shall prevail.
- 1 -Year PlanAlready covered by the 1-Year official warranty period, no additional extension.
- 2 -Year PlanExtended to two years.